Our Services
ENDLESS POSSIBLITIES
Restoration & Repair
Over the years jewellery can wear.
Restoration work will prolong the life of your favourite pieces, or preserve your treasured family heirlooms for future generations.
Villani Jewellers can inspect jewellery to recommend solutions for maintaining originality of design and gemstone security thus providing peace of mind when you wear and enjoy these pieces.
Repair Services
At Villani Jewellers, our jewellery repair services is one of the finest in Australia, backed by decades of experience and modern state of the art equipment.
We know how much your jewellery means to you, and will take pride in helping you preserve your precious sentimental and monetary value.
When you bring your jewellery in for repair, one of our expertly trained team members will take the time to listen to your concerns, assess your jewellery and explain your options and the associated costs.If you have any questions about how we can provide the best jewellery repair service available on offer, please call or come in for a free non-obligation jewellery check and quote.
Service List
- Jewellery Restorations
- Jewellery Remodelling
- Gemstone replacement
- Claw tightening & Retipping
- Rhodium plating
- Ring Resizing
- Ring removal
- Chain & bracelet repairs
- Clasp replacement
- Pearl restringing
- tone polishing & recutting
- Jewellery Cleaning
- Gold Buy Back
Beyond Repair?
There are instances where your treasured jewellery is beyond repair or restoration.
In these circumstances we offer a recreation service whereby your ring is remade using the gold and gemstones (where suitable) to remake your sentimental jewellery for you to wear with confidence for many years to come.
AFTER SALES SERVICE
For custom made jewellery and signature designs, Villani Jewellers offers a complimentary, annual inspection, clean and polish* service.
Annual inspections are required to ensure gemstone settings are secure and your jewellery sparkles at its best for the year ahead.
For jewellery crafted in white gold, please note that while the inspection, clean and polish are complimentary, a small charge applies for rhodium plating if you choose to have this completed at the same time (approx. $50 for regular items)
FINANCE
At Villani Jewellers, we offer several finance and interest free solutions allowing you to purchase the perfect piece today, paying a minimum deposit upfront and pay the rest off at a later date.
Ask in store about our lay-by and interest free payment plans available to approved applicants.
Our Warranty
Custom Made Jewellery
We proudly offer a lifetime guarantee on our custom made jewellery and signature designs on workmanship subject to inspections every 6 months.
Lost, damaged or chipped diamonds and stones are not covered under our warranty and if the piece is noticeably bent, damaged or showing signs of improper care upon inspection, we can repair the piece at a cost.
For the very unlikely event of any stones falling out or becoming damaged, personal insurance is highly recommended.
Ready to Wear Jewellery
Our ready to wear collections carry a 5 year warranty on manufacture under normal wear, subject to instore inspections every 6 months.
This warranty covers all manufacturing faults, and does not cover damages, wear and tear, oxidisation and broken chains. Lost, damaged, or chipped diamonds and stones are not covered under our this warranty.
Please note, our warranties are void if you take your piece to another jeweller for resizing or repair work. We do not take responsibility for work carried out by other jewellers.
Jewellery Insurance
We recommend the purchase of an independent insurance for your precious jewellery. This will cover anything outside of our warranty and protect you for circumstances out of your control, such as theft.
FIND YOUR RING SIZE
Use our guide to find the right ring size for you or your loved one
We offer a gold buyback service for both buyers and sellers that is useful for those wanting to repurpose the metal for a new jewellery piece.
Selling Gold
Do you own any unwanted, broken or out of date jewellery that you’re no longer loving?
Or maybe you inherited a piece of jewellery from an estate that’s not your taste?
We can buy your unwanted gold and other precious metals such as rings, earrings, bracelets, necklets, pendants, wedding bands and other scrap gold items.
Assessment and Evaluation
Our expert team will evaluate each piece and give you an assessment to purchase. We will weigh your items and assess them for purity and weight.
Pricing is determined on the current market value, metal content, and weight (grams) of your jewellery. We will pay scrap prices for your gold.
The value of the items you sell maybe used towards instore credit or choose an immediate payment option.
Using Your Gold
At Villani Jewellers, we can repurpose the usable gold from jewellery you no longer wear and reimagine it into a new, purpose-made piece.
Once we’ve assessed the quantity and quality of precious metal available, we will advise whether it can be incorporated into your design, and where appropriate, blended with new gold to achieve the correct colour, strength, and finish.
Before any remaking begins, your gold is carefully evaluated by our expert team to ensure it is suitable for manufacturing, so your new creation is crafted with integrity and made to last.
Expert Valuations
Accurate jewellery valuation is a demanding and highly technical profession that draws on many areas of expertise and knowledge. Detailed and comprehensive reports are essential when claiming insurance for loss, stolen, or damaged items, when seeking a fair price at a sale or if you want to purchase a new piece of jewellery.
At Villani Jewellers we can provide an assessment that is based on accredited education and extensive training in gemmology, diamond grading / technology and valuing. Regular market research is also undertaken, which is a vital source of information on the latest materials and resources.