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An update on the progress of your jewellery
as at 26-March-2020

 

Paula & I hope that in light of the current situation that you and your family are all safe and well.

Villani Jewellers is continuing to trade as usual while the government advises that it is still safe to do so. We are mindful of our environment and are following all advised precautions to reduce the risk of acquiring or transmitting the COVID19 virus within our Boutique to ensure our safety and the safety of our valued clients.

These sanitisation precautions have increased the amount of time, in the showroom and workshop, during and between clients and jobs. Whilst we see the absolute necessity, this unexpected situation has caused delays.

We are writing today to let you know that we are running a little behind schedule with your jewellery. We will continue to manufacture to the highest standards and this requires time. We have built our reputation on high quality craftsmanship and we are unwilling to compromise on this.

Please rest assured that in the event we are instructed to close, we have the capacity to work in isolation and can therefore liaise with you to make arrangements when your custom piece of jewellery has been completed.

We kindly request that all clients make appointments to visit our boutique at this time. Should you wish to receive a progress update, please feel free to call us on 08 8351 8609 or email us info@villanijewellers.com.au.

We appreciate your understanding as we all navigate the challenges and associated stressors of this unusual situation.

Thank you for your support in working together to stay safe so we can prosper when this is all over.

Regards,

 

Michael & Paula